Privacy Policy
We are committed to protecting your personal information security and conducting data processing activities under the principles of legality, transparency, and necessity.
1. Information Collection
Information Collected with Your Authorization:
To achieve product connection, control, and after-sales service, we may collect the following information after obtaining your authorization:
Device Information: Device model, SN number, firmware version
Connection Information: WiFi name, Bluetooth pairing information
Usage Information: Operation commands, running status, usage logs
Location Data: Collected only when using location-related functions
After-sales Information: Fault description, name, contact information, shipping address
Information That May Be Collected Without Authorization:
Under circumstances stipulated by laws and regulations (such as fulfilling legal obligations, safeguarding public interests, handling faults, etc.), we may collect relevant information without your consent.
2. Information Use
The collected personal information is used only for:
Processing your after-sales requests
Optimizing product and service quality
Sending product updates and after-sales notifications
Fulfilling legal and regulatory obligations
Protecting your or the public's legitimate rights and interests
If the information is to be used for purposes other than those mentioned above, we will obtain your consent separately.
3. Information Sharing
We promise not to proactively share or transfer your personal information to third parties. The following situations are exceptions:
With your explicit consent
As necessary for providing services (a confidentiality agreement will be signed and third parties will be supervised)
To comply with laws and regulations or legitimate requests from authorities
4. Other
You can contact us through official channels to learn more details about personal information protection or exercise relevant rights.
